Hybrid Insurance Administrator – Client & Case Coordination

Confidential; Leicester Forest East; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Office Angels is hiring an Insurance Administrator to join a professional financial services team in Leicester. The role is hybrid and full-time, focusing on coordinating insurance applications and supporting advisers and clients through the process.

You will monitor applications, liaise with providers, and maintain accurate records while delivering a high level of service in a busy environment. Prior administration experience and strong MS Office skills are important.

Qualifications

• Relevant administration/office support experience is required.
• Excellent written and verbal communication skills are essential.
• Strong attention to detail and a methodical approach to work is important.
• Excellent organisational and time management abilities.
• Ability to prioritise workloads and manage multiple tasks under deadlines.
• Professional and customer-focused approach with the ability to work both independently and in a team.

Responsibilities

• Coordinate and monitor insurance applications from submission through to completion.
• Support Advisers and clients throughout the insurance application process to ensure timely progress.
• Liaise with insurance providers to ensure policies are processed within agreed timescales.
• Maintain accurate records on internal systems and provide regular progress updates.
• Build strong relationships with clients, Advisers, providers and introducers.
• Provide general administrative support to the wider team and other departments as required.

Skills

Communication skills

Attention to detail

Organisational skills

Time management

Team player

Tools

Microsoft Word

Excel

Outlook

Job description

Office Angels is hiring an Insurance Administrator to join a professional financial services team in Leicester. The role is hybrid and full-time, focusing on coordinating insurance applications and supporting advisers and clients through the process.

You will monitor applications, liaise with providers, and maintain accurate records while delivering a high level of service in a busy environment. Prior administration experience and strong MS Office skills are important.