Hybrid Infrastructure Team Lead - Azure & M365 Expert

Station; Greater London; Hybrid; GBP 39,000 - 65,000; Full time

Job summary

Station in London is seeking an Infrastructure Team Leader to guide an advanced escalation and proactive engineering team in a hybrid, London-based role. You will oversee 3rd line support, major incidents, and service health across Microsoft cloud environments while mentoring engineers and coordinating offshore teams.

The role combines people leadership with hands-on technical guidance in M365/Azure, Entra ID, Intune, and AD, supporting change reviews and service transitions in a fast-growing IT

Qualifications

• Experience leading 3rd Line or senior infrastructure engineers in an MSP.
• Strong background in M365, Azure, Entra ID, Intune, and Active Directory.
• Deep ITIL knowledge: incident, problem, change, and major incidents.
• Excellent client-facing communication during incidents.

Responsibilities

• Lead and develop Infrastructure engineers in the UK, including offshore teams.
• Manage the 3rd Line queue, major incidents, RCAs, and preventative problem management.
• Oversee health checks, Azure/M365 assessments, and automated remediation.
• Lead project-to-support onboarding, runbook creation, and operational change reviews.

Skills

MSP Leadership

M365 & Azure

Entra ID

Intune

Active Directory

ITIL Operations

People Management

Client Communication

Job description

Station in London is seeking an Infrastructure Team Leader to guide an advanced escalation and proactive engineering team in a hybrid, London-based role. You will oversee 3rd line support, major incidents, and service health across Microsoft cloud environments while mentoring engineers and coordinating offshore teams.

The role combines people leadership with hands-on technical guidance in M365/Azure, Entra ID, Intune, and AD, supporting change reviews and service transitions in a fast-growing IT