Hybrid Infrastructure Systems Engineer

The British Museum; City Of London; Hybrid; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Exhibition entry

Pension benefits

25 days annual leave

On-site discounts

Wellbeing programs

Learning & development

Employee assistance

Job summary

The British Museum is seeking a Systems Engineer: Infrastructure to join the Information Services team in London. This hands-on role covers server, network and telephony services, supporting around 1,000 staff and visitors, with a move towards hosted cloud services while maintaining reliability and security.

You will monitor, maintain and upgrade infrastructure, respond to incidents, and work with vendors and colleagues across IT to deliver projects and improvements in a collaborative

Qualifications

• Hands-on experience with Cisco switching and routing.
• Experience with Active Directory/Azure AD and Windows Server.
• Knowledge of Azure PaaS/IaaS and automation tooling.
• Experience delivering infrastructure projects.
• Ability to diagnose issues, respond to alerts and resolve incidents.
• Experience working with third-party suppliers and vendors.
• Awareness of infrastructure security, data governance and disaster recovery.
• Strong written and verbal communication skills.

Responsibilities

• Support day-to-day operation, maintenance and performance of server, network and telephony infrastructure.
• Monitor system health, perform preventive maintenance and resolve incidents in line with SLAs.
• Install, commission and maintain infrastructure equipment and support upgrades.
• Contribute to change control, system architecture and infra projects, including new technologies.
• Ensure infrastructure services meet security and business continuity requirements.
• Maintain accurate technical documentation and asset records.
• Collaborate with senior staff, Service Desk and third-party suppliers to share knowledge.
• Keep up to date with developments and technologies in IT.

Skills

Cisco networking

Active Directory/Azure AD

Windows Server

Azure PaaS/IaaS

PowerShell/Automation

Infrastructure projects

Incident response

Vendor management

Security awareness

Communication skills

Job description

The British Museum is seeking a Systems Engineer: Infrastructure to join the Information Services team in London. This hands-on role covers server, network and telephony services, supporting around 1,000 staff and visitors, with a move towards hosted cloud services while maintaining reliability and security.

You will monitor, maintain and upgrade infrastructure, respond to incidents, and work with vendors and colleagues across IT to deliver projects and improvements in a collaborative