Hybrid Implementation Engineer — Deliver Tech Solutions

Modaxo; West of England; Hybrid; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Private Medical Insurance

Workplace Pension

Life Insurance

Discretionary bonus

Job summary

Intelliscape, part of Modaxo, is seeking an Implementation Engineer based in Bristol. In a hybrid role, you will configure, test and implement software and hardware solutions for UK local authorities, working closely with customers and project teams.

You will provide second-line incident support, coordinate with partners, and help prepare deployment and handover activities. The role rewards practical technical ability, ownership and a commitment to excellent service.

Qualifications

• Experience in a technical, engineering, system integration or technology-based environment.
• Experience configuring, implementing, supporting or testing software and hardware systems.
• Strong customer service and communication skills.
• Ability to travel to customer sites when required.

Responsibilities

• Configure, implement and test software and hardware solutions in line with customer requirements.
• Support Project Managers throughout the delivery lifecycle with technical expertise and risk awareness.
• Provide second-line incident support, investigate faults and drive resolutions.
• Engage with customers and partners to achieve successful project outcomes and smooth handovers.

Job description

Intelliscape, part of Modaxo, is seeking an Implementation Engineer based in Bristol. In a hybrid role, you will configure, test and implement software and hardware solutions for UK local authorities, working closely with customers and project teams.

You will provide second-line incident support, coordinate with partners, and help prepare deployment and handover activities. The role rewards practical technical ability, ownership and a commitment to excellent service.