Hybrid Housing Options Advisor

East Lothian Council; United Kingdom; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A local government authority in the United Kingdom is seeking a Housing Officer on a temporary basis. In this role, you will provide effective, customer-focused responses for housing applicants and tenants, deliver frontline housing services, and support housing teams. The position requires relevant qualifications, including higher education and knowledge of housing advice. Flexible hybrid working arrangements may be available, and applicants must reside in the UK. Salary ranges from £14.65 to £15.75 per hour.

Qualifications

• Educated to 'Higher' level or equivalent.
• Ability to provide housing options and advice.
• Experience in delivering frontline housing services.

Responsibilities

• Provide an effective response for housing applicants and tenants.
• Arrange enhanced housing advice/options interviews.
• Support Community Housing & Housing Options Teams.

Skills

Customer service focus

Housing advice knowledge

Relevant communication skills

Education

Higher level education

NC or SVQ level 2 in English

Job description

A local government authority in the United Kingdom is seeking a Housing Officer on a temporary basis. In this role, you will provide effective, customer-focused responses for housing applicants and tenants, deliver frontline housing services, and support housing teams. The position requires relevant qualifications, including higher education and knowledge of housing advice. Flexible hybrid working arrangements may be available, and applicants must reside in the UK. Salary ranges from £14.65 to £15.75 per hour.