Hybrid Housing Law Caseworker – North East Wales

Shelter Cymru

Wrexham

Hybrid

GBP 27,000 - 33,000

Full time

14 days+
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Benefits offered by this job

29 days annual leave
Wellbeing days
Contributory pension 4.25% employer
Pension Salary Exchange Scheme
Life assurance (two times salary)
Hybrid working
Employee Assistance Programme
Counselling support

Job summary

Shelter Cymru is seeking a Housing Law Caseworker in North East Wales, based in Wrexham. The role involves delivering housing advice through face-to-face surgeries and courts, and providing support at housing possession help desks across the region.

A hybrid working pattern is available, with initial on-site induction and potential home working thereafter. The post is a 35-hour week contract until 31 August 2028, with a salary of £29,561 per annum and a comprehensive benefits package.

Responsibilities

  • Provide Housing Advice via a National Housing Advice Service, primarily at face-to-face surgeries and courts in North East Wales.
  • Deliver housing possession help desk support and, on occasion, remote assistance as required.
  • Work within the Housing Services team based in Wrexham, with induction on site and potential home-working arrangements.

Job description

Shelter Cymru is seeking a Housing Law Caseworker in North East Wales, based in Wrexham. The role involves delivering housing advice through face-to-face surgeries and courts, and providing support at housing possession help desks across the region.

A hybrid working pattern is available, with initial on-site induction and potential home working thereafter. The post is a 35-hour week contract until 31 August 2028, with a salary of £29,561 per annum and a comprehensive benefits package.

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