Hybrid Health Compliance Coordinator (CAFM & Audits)

Serco Limited; Scotland; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme (up to 6%)

Internal courses and qualifications

Wellbeing and health services

Retail discounts

Volunteer day

Job summary

Serco Limited is seeking a Compliance Co-Ordinator within the Health team to maintain technical compliance across contracts, supporting safe, compliant service delivery. You will work with operational teams and the central CAFM team to keep records accurate, support audits and drive continuous improvement.

The role focuses on building trust through robust reporting, governance, and collaborative practice to support operational excellence and positive community impact.

Qualifications

• Experience in facilities management, estates, engineering support, compliance, or contract management environments.
• Strong understanding of CAFM systems, maintenance processes, asset data management, and performance reporting.
• Excellent organisational skills to manage multiple sites and contracts.
• Confident communicator capable of influencing stakeholders at all levels.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Ability to identify problems, analyse data, coordinate corrective actions, and drive continuous improvement initiatives.

Responsibilities

• Coordinate day-to-day technical compliance activities across a portfolio of contracts with CAFM systems and processes.
• Support accuracy and quality of asset records, maintenance schedules, work orders, compliance evidence and operational data.
• Monitor planned and reactive maintenance, identify risks, trends, overdue actions, and potential issues.
• Prepare and quality-check compliance and performance reports for management, clients, audits and assurance reviews.
• Support audit readiness by maintaining records, documentation, evidence trails and action trackers.
• Collaborate with Contract Managers, operational teams, engineers and central CAFM team to improve data quality and compliance performance.

Skills

Facilities management

CAFM systems

Asset data management

Reporting

Stakeholder engagement

Tools

CAFM software

Job description

Serco Limited is seeking a Compliance Co-Ordinator within the Health team to maintain technical compliance across contracts, supporting safe, compliant service delivery. You will work with operational teams and the central CAFM team to keep records accurate, support audits and drive continuous improvement.

The role focuses on building trust through robust reporting, governance, and collaborative practice to support operational excellence and positive community impact.