Group Sales Administrator - 6 Month FTC

Travelodge Group; Thame; Ibrido; GBP 16.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working

Staff discount

Contributory pension

25 days holiday + BH

Annual bonus (discretionary)

Learning & career development

9am–5pm, Monday–Friday

Descrizione del lavoro

Travelodge Group in Thame is seeking a Group Sales Administrator to provide fast-paced, accurate support to the Group Sales team, ensuring seamless bookings using OPERA and CRM systems.

The role is a 6-month FTC with hybrid working, Monday to Friday, 9am-5pm, and offers 25 days holiday plus bank holidays, a contributory pension, and staff discounts while you help resolve queries and manage rooming lists to maintain booking quality.

Competenze

• Strong attention to detail and organisational skills.
• Ability to work under pressure in a target-driven environment.
• Good communication skills for calling customers and resolving queries.

Mansioni

• Update bookings in the OPERA booking management system and CRM.
• Liaise with customers to receive and enter rooming lists.
• Ensure bookings are up-to-date ahead of guests' stay and conduct quality checks.

Descrizione del lavoro

Job Description

Find where you belong!

Are you highly organised, detail-oriented, and looking for a fast-paced role in a supportive team? Our Group Sales team in Thame is looking for a Group Sales Administrator to ensure a seamless experience for our customers.

Please Note: This is a 6 Month FTC

What’s it all about?

The Group Sales Administrator role is focused on providing administrative support to the Group Sales team in a fast-paced, target-driven environment. The main objective is to ensure that all group bookings are managed and processed efficiently and accurately, meeting customer needs and the team’s productivity targets.

You will be responsible for updating bookings in the OPERA booking management system and CRM, liaising with customers to receive and enter rooming lists, and ensuring all bookings are up-to-date ahead of the guests' stay. You’ll also conduct quality checks to maintain the agreed accuracy and productivity standards.

Why Travelodge?

We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues’ wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this “Better Me”.

Who will this appeal to?

We’re looking for someone with strong attention to detail, excellent organisational skills, and the ability to work under pressure. You’ll need to be comfortable calling customers to resolve queries, secure payments, and manage their bookings to stay. Strong written and verbal communication skills are a must, as is the motivation to build great relationships with both customers and colleagues.

If you're self-motivated, and enjoy working in a target-driven environment, we’d love to hear from you!

What are the extra benefits of working for Travelodge?

• Salary up to £26,953 per annum
• Hybrid working - 3 days in the office, 2 days working from home!
• 50% personal discount for hotel bookings and great friends and family discounts too!
• Contributory pension scheme
• 25 days holiday + bank holidays, increasing with length of service
• Annual bonus (discretionary)
• A focus on learning and career development
• Monday – Friday 9am - 5pm