Hybrid Family Help Admin & Records Coordinator

Thurrock Council; Grays; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave

Local Government Pension Scheme

Flexible working opportunities

Ongoing training

Employee assistance programme

Staff discounts

Job summary

Thurrock Council is looking for a Business Support Assistant to provide vital administrative support for the Family Help Service. This hybrid role involves efficient support for practitioners and maintaining accurate records to enhance service delivery.

The role requires strong organisational skills and experience with Microsoft Office. Benefits include annual leave, a pension scheme, and ongoing training. Join us to make a positive impact in the Thurrock community!

Qualifications

• Strong administrative and organisational skills.
• Good communication and customer service skills.
• Experience of managing records and maintaining accurate information.
• Confidence using Microsoft Office applications.
• The ability to work independently and as part of a team.
• A flexible and proactive approach to work.

Responsibilities

• Providing efficient administrative support to Family Help practitioners, managers and wider teams.
• Organising and supporting meetings, including preparing documentation, taking minutes and distributing actions.
• Maintaining accurate records and ensuring information is updated on relevant systems.
• Managing correspondence, telephone enquiries and referrals.
• Supporting statutory processes to help ensure the best outcomes for families.
• Identifying opportunities to improve administrative processes.

Skills

Administrative skills

Organisational skills

Communication skills

Customer service skills

Microsoft Office

Teamwork

Independent work

Proactive approach

Job description

Thurrock Council is looking for a Business Support Assistant to provide vital administrative support for the Family Help Service. This hybrid role involves efficient support for practitioners and maintaining accurate records to enhance service delivery.

The role requires strong organisational skills and experience with Microsoft Office. Benefits include annual leave, a pension scheme, and ongoing training. Join us to make a positive impact in the Thurrock community!