Hybrid Experience Designer — Healthcare UX & Research

Real Chemistry; New York; Hybrid; GBP 64,000 - 71,000; Full time

Benefits offered by this job

Free snacks

Holiday leave

Private medical & dental & vision

Retirement savings

Mental wellness & LinkedIn Learning

Job summary

Real Chemistry is seeking an Experience Designer to join our growing team, delivering user-centered digital experiences for healthcare clients across the agency. This mid-level role supports the design process from research through delivery, collaborating with cross-functional teams in a hybrid US-based setup.

You will create wireframes, prototypes, and design documentation, conduct user research and usability testing, and mentor junior designers while staying current with design trends and

Qualifications

• 2–4 years experience in creating and designing complex digital products/experiences.
• Interest in healthcare and medicine.
• Excellent problem-solving skills and a love for new challenges.
• Strong verbal communication skills; strong writing and composition abilities; Knowledge of general SEO and ADA guidelines.
• Self-directed and comfortable working with ambiguity and uncertainty.
• Ability to think proactively, multitask and prioritize in a fast-paced environment.
• An eye for pixel perfect design and careful attention to detail.
• Construct clean and organized creative deliverables that adhere to style guidelines.

Responsibilities

• Create and own UX and design deliverables including wireframes, prototypes, functional annotations, experience strategic thinking, customer journeys, sketches and full comp designs.
• Conduct user research, usability testing, heuristic analysis and competitive analysis.
• Involvement in all stages of the design process; research through concepting, prototyping, and implementation.
• Effectively provide experience and support in applying consumer needs, brand guidelines, strategic insights, etc. to a variety of digital solutions.
• Contribute and critique design work with the creative teams.
• Utilize and advocate for human-centred design process and thinking.
• Lead with action to inspire and encourage teams in use of new methods and push thinking.
• Research and stay current in digital design trends, tools, and technologies within all industries, but especially the healthcare industry.
• Present ideas and concepts to internal teams.
• Mentor Junior designers on the experience team
• Ensure consistent and user-friendly solutions.

Skills

UX design

User research

Usability testing

Heuristic analysis

Communication skills

Healthcare interest

Job description

Real Chemistry is seeking an Experience Designer to join our growing team, delivering user-centered digital experiences for healthcare clients across the agency. This mid-level role supports the design process from research through delivery, collaborating with cross-functional teams in a hybrid US-based setup.

You will create wireframes, prototypes, and design documentation, conduct user research and usability testing, and mentor junior designers while staying current with design trends and