Associate Director, Healthcare Media & Client Experience

Real Chemistry; New York; Remote; GBP 71,000 - 90,000; Full time

Job summary

Real Chemistry seeks an experienced Associate Director, Client Experience (Media) to lead integrated media and omnichannel planning for complex pharmaceutical and life sciences accounts. You will translate objectives, insights, and audience needs into strategic media programs engaging healthcare professionals, patients, and caregivers, driving measurable business outcomes.

This role can be remote within the United States or based in any US office location, offering flexibility with hybrid/onsite

Qualifications

• 8+ years of pharmaceutical, life sciences, or healthcare media experience.
• Deep expertise across integrated media planning and omnichannel customer engagement.
• Experience developing HCP and DTC media strategies for complex brands or therapeutic areas.
• Strong client leadership, presentation, and storytelling abilities.
• Demonstrated success managing multiple client relationships and teams.

Responsibilities

• Lead integrated planning across paid, earned, owned, and omnichannel engagement initiatives.
• Develop strategic HCP and DTC media recommendations informed by audience insights, market conditions, and business objectives.
• Oversee media investment strategies, channel mix recommendations, measurement frameworks, and optimization plans.
• Serve as a strategic advisor for clients navigating evolving healthcare engagement challenges.
• Lead cross-functional collaboration with Strategy, CRM, Analytics, Creative, and Activation teams.
• Guide campaign performance discussions and identify opportunities for innovation and growth.
• Manage and develop planning talent while maintaining excellence across all client deliverables.

Skills

Integrated media planning

Omnichannel engagement

HCP media strategy

DTC media strategy

Client leadership

Presentations & storytelling

Job description

Real Chemistry seeks an experienced Associate Director, Client Experience (Media) to lead integrated media and omnichannel planning for complex pharmaceutical and life sciences accounts. You will translate objectives, insights, and audience needs into strategic media programs engaging healthcare professionals, patients, and caregivers, driving measurable business outcomes.

This role can be remote within the United States or based in any US office location, offering flexibility with hybrid/onsite