Hybrid Events Operations Coordinator – Exhibitor Services

Shoptalk; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Source Fashion in London is seeking an Operations Coordinator to support the successful planning and delivery of the exhibition. The role works hybrid in London, coordinating exhibitors, contractors, suppliers and internal stakeholders to ensure smooth operations.

You’ll manage a range of administrative tasks, gear up for deadlines, and deliver high-quality service with attention to detail. This role is ideal for someone early in the events career seeking hands-on experience in a dynamic

Qualifications

• Excellent administrative and organisational skills with the ability to effectively prioritise workloads.
• Exceptional attention to detail and time management in a fast-paced environment.
• Outstanding written and verbal communication with a customer-focused approach.

Responsibilities

• Act as a primary point of contact for exhibitors and contractors, managing shared inboxes, responding to enquiries and escalating issues where appropriate.
• Provide administrative support for the Exhibitor Manual, including tracking submissions, monitoring deadlines and assisting exhibitors with platform-related queries.
• Coordinate graphics and shell scheme administration, ensuring artwork and related submissions are received, tracked and delivered on schedule.
• Supporting updates and carrying out exhibitor listing and floorplan accuracy checks.
• Prepare, update and maintain operational documentation, schedules and internal checklists.
• Monitor key project deadlines, proactively following up with exhibitors, suppliers and contractors to ensure timely completion of actions.
• Support the coordination of suppliers, contractors and internal teams to facilitate the smooth day-to-day delivery of the exhibition.
• Prepare and distribute operational documentation, briefing materials and onsite resources, including printing and event collateral.
• Maintain accurate records of project progress, outstanding actions, issues and resolutions.
• Provide general operational and administrative support before, during and after the event, ensuring a high standard of organisation and customer service.
• Assist with diary management, task planning and prioritisation to support the wider Operations team.
• Deliver exceptional exhibitor support, ensuring enquiries are resolved efficiently and directed to the appropriate team where necessary.

Skills

Administrative skills

Organisational skills

Communication skills

Job description

Source Fashion in London is seeking an Operations Coordinator to support the successful planning and delivery of the exhibition. The role works hybrid in London, coordinating exhibitors, contractors, suppliers and internal stakeholders to ensure smooth operations.

You’ll manage a range of administrative tasks, gear up for deadlines, and deliver high-quality service with attention to detail. This role is ideal for someone early in the events career seeking hands-on experience in a dynamic