Hybrid Energy Client Operations Analyst - 6 Month Contract

ESG Global Ltd; Chorley; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

ESG Global Ltd is hiring a Client Operations Analyst in Chorley with hybrid working. You will join the ESG Operations team to support energy sector clients and manage regulatory data requirements, ensuring accurate data handling and strong client relations.

The role emphasizes exceptional customer service, data analysis, and collaboration with stakeholders in a dynamic Managed Service environment. Training will be provided in-office initially, with flexible hybrid options thereafter.

Qualifications

• Strong administrative abilities with proficient use of Microsoft Office.
• Excellent communication capabilities, including objection handling and negotiation.
• Analytical thinking and ownership to resolve issues effectively.
• Exemplary customer service, addressing queries with empathy and professionalism.
• Ability to analyse data to support decision-making.

Responsibilities

• Exception Management: Handle registration of clients' electricity to ensure regulatory compliance.
• Client and Third-Party Communication: Maintain clear communication with clients and partners.
• Stakeholder Management and Administration: Oversee relationships and administrative tasks with key stakeholders.

Skills

Administrative skills

Communication skills

Problem solving

Customer service

Data analysis

Attention to detail

Stakeholder management

Prioritisation

Tools

Microsoft Office

Job description

ESG Global Ltd is hiring a Client Operations Analyst in Chorley with hybrid working. You will join the ESG Operations team to support energy sector clients and manage regulatory data requirements, ensuring accurate data handling and strong client relations.

The role emphasizes exceptional customer service, data analysis, and collaboration with stakeholders in a dynamic Managed Service environment. Training will be provided in-office initially, with flexible hybrid options thereafter.