Hybrid DTS Business Analyst | Transform Public Services

South Yorkshire Mayoral Combined Authority; Sheffield; Hybrid; GBP 39,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Professional development

Flexible hours

Job summary

South Yorkshire Mayoral Combined Authority (SYMCA) in Sheffield is seeking a DTS Business Analyst to join the Digital & Technology Services team on a fixed-term 9-month contract with potential extension. You will translate business needs into effective solutions across major programmes, including Bus Franchising, while working in a hybrid setup.

The role emphasises collaboration with diverse teams, workshops, and shaping operating models to deliver improved services and smarter public outcomes

Qualifications

• Curiosity and analytical thinking with a focus on continuous improvement.
• Ability to navigate complexity and build relationships with stakeholders.
• Translation of business needs into practical solutions.
• Proactive problem solving and opportunity identification.
• Strong communication to present complex information clearly.

Responsibilities

• Influence the design of future services supporting Bus Franchising and transformation.
• Collaborate with stakeholders across customer services, transport operations, finance, data, digital and business change.
• Lead workshops, gather insights and convert challenges into practical solutions.
• Shape business processes, operating models and service designs to improve efficiency.
• Support testing, readiness and implementation activities to deliver programmes.

Skills

Proactive problem-solving

Influence stakeholders

Analytical thinking

Change & transformation

Communication skills

Tools

Workshop facilitation

Requirements gathering

Job description

South Yorkshire Mayoral Combined Authority (SYMCA) in Sheffield is seeking a DTS Business Analyst to join the Digital & Technology Services team on a fixed-term 9-month contract with potential extension. You will translate business needs into effective solutions across major programmes, including Bus Franchising, while working in a hybrid setup.

The role emphasises collaboration with diverse teams, workshops, and shaping operating models to deliver improved services and smarter public outcomes