Hybrid Digital Strategist – CX & Data-Driven Growth

Brandwidth; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Unlimited Holiday

Hybrid working

EAP Service

Pension 8%

Private Medical Insurance

Life Assurance

Enhanced Maternity/Paternity

Season Ticket Loans

Cycle Scheme

Perks Programme

Job summary

Brandwidth is seeking a Digital Strategist in the UK to join our growing Strategy team. You will collaborate with strategists, data analysts and UX consultants to translate consumer data into growth opportunities and enhanced digital experiences across web, social, email and other touchpoints.

This client-facing role requires strong analytical skills and the ability to present to stakeholders. You will shape user insights into actionable strategies and drive continued learning and improvement in

Qualifications

• Minimum 4+ years of full-time experience in digital marketing / digital strategy / UX/CX.
• Experience of creating and directing multi-channel strategies for clients that encompass always-on content and communications.
• Strong relationship management, organisational, presentation, and project management skills.
• Excellent interpersonal, communication, time management and influencing skills – comfortable liaising directly with clients.
• Clear passion for digital technology and the use of strategy to guide digital transformation.
• Good understanding of customer journey optimisation across all digital channels.
• Experience of user research methodologies (interviews/focus groups/surveys/heatmapping) would be advantageous.
• Experience of predictive analytics, including A/B testing and Multivariate Testing (MVT), would be advantageous.
• Knowledge of UX strategy best practice and implementation would also be advantageous.

Responsibilities

• Provide the strategic bridge between internal teams and clients, including other client’s 3rd party agencies and our other wholly owned digital agencies.
• Deliver a market-leading experience for the customer journey across the different digital channels.
• Interpret statistical information to advise strategically on UX and content improvements on client web/app platforms.
• Lead the strategy on client projects with the support of the Associate Strategist, including supporting client communications.
• Sell iterative research activities and champion a culture of continued learning and improvement.
• Establish credibility both internally and externally through your knowledge, approach, and professionalism.

Skills

4+ years in digital marketing/strategy

Multi-channel strategies

Relationship management

Interpersonal communication

Digital technology enthusiasm

Customer journey optimisation

User research methodologies

Predictive analytics (A/B testing, MVT

UX strategy knowledge

Job description

Brandwidth is seeking a Digital Strategist in the UK to join our growing Strategy team. You will collaborate with strategists, data analysts and UX consultants to translate consumer data into growth opportunities and enhanced digital experiences across web, social, email and other touchpoints.

This client-facing role requires strong analytical skills and the ability to present to stakeholders. You will shape user insights into actionable strategies and drive continued learning and improvement in