Hybrid Digital Adoption Lead - Microsoft 365 & Training

MAKING SPACE; Warrington; Hybrid; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Stream Access

Electric Car Scheme

Bravo Benefits

Learning portal

Career progression

Cycle to work

Job summary

Making Space is seeking a Digital Adoption Lead to drive digital adoption across the organisation, delivering value from new systems and Microsoft 365 tools for colleagues and service users. This hybrid role is based at the Warrington head office with travel to locations as required to understand needs and support implementation.

You'll lead user-centred adoption, plan training, work with suppliers and project teams, and line-manage a Digital Adoption Trainer, ensuring change is embedded and

Qualifications

• Candidates must have experience of supporting technology adoption, business transformation or change management and a strong working knowledge of Microsoft 365, business system adoption and digital skills development.

Responsibilities

• Lead development and implementation of digital adoption activity across the organisation.
• Understand service needs and user experience.
• Plan and deliver practical training and support.
• Support readiness and go-live activity.
• Work with suppliers and project teams to help shape effective digital solutions.
• Line managing a Digital Adoption Trainer.

Skills

Digital adoption

Change management

Microsoft 365

User training

Training delivery

Tools

Microsoft 365

Job description

Making Space is seeking a Digital Adoption Lead to drive digital adoption across the organisation, delivering value from new systems and Microsoft 365 tools for colleagues and service users. This hybrid role is based at the Warrington head office with travel to locations as required to understand needs and support implementation.

You'll lead user-centred adoption, plan training, work with suppliers and project teams, and line-manage a Digital Adoption Trainer, ensuring change is embedded and