Hybrid Deployment Lead — Hotel Tech Onboarding

InterContinental Hotels Group; Windsor; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

InterContinental Hotels Group in Windsor is seeking a highly organised Deployment Manager to join our EMEA Product & Technology team. You’ll help onboard technology across portfolio deals, new hotel openings and conversions, ensuring each hotel has the systems it needs for a successful go live.

Hybrid role: 3 days in Windsor office and Branston, with 2 days from home. You will coordinate hotel technology deployments, build plans, manage dependencies and align hotel teams with IHG stakeholders

Qualifications

• Hotel operations experience or strong understanding of front office and reservations.
• Excellent communication, organisation and stakeholder management skills.
• Experience coordinating projects, implementations or multiple workstreams.
• Practical, customer-focused approach and confidence working independently.

Responsibilities

• Lead technology onboarding for portfolio deals, conversions and hotel openings.
• Deliver Property Management System deployments and coordinate wider technology requirements.
• Build deployment plans, manage dependencies and track progress across multiple hotels.
• Bring together hotel teams, IHG stakeholders and external vendors.
• Ensure hotels are operationally ready from a technology perspective at go-live.

Skills

Hotel operations

Stakeholder management

Project coordination

Independent working

Front office & reservations

Job description

InterContinental Hotels Group in Windsor is seeking a highly organised Deployment Manager to join our EMEA Product & Technology team. You’ll help onboard technology across portfolio deals, new hotel openings and conversions, ensuring each hotel has the systems it needs for a successful go live.

Hybrid role: 3 days in Windsor office and Branston, with 2 days from home. You will coordinate hotel technology deployments, build plans, manage dependencies and align hotel teams with IHG stakeholders