Hybrid Customer Service & Solutions Advisor

Anglian Water Group Ltd.; Greater London; Hybrid; GBP 23,819 - 29,112; Full time

Benefits offered by this job

Competitive pension scheme

Private healthcare

Annual bonus scheme

Community volunteering opportunities

25 days holiday

Life cover

Flexible benefits

Paid time off for illness

Job summary

Anglian Water Group Ltd. is seeking a Customer Services Advisor for a 12-month fixed term in their Huntingdon office. The role involves working with the Geodesys and digdat brands to create drainage searches, answer customer queries, and liaise with suppliers.

Benefits include a competitive pension, private healthcare, annual bonus, and 25 days of holiday with options for flexible benefits. The successful candidate will have excellent customer service skills, multitasking abilities, and a positive attitude towards teamwork.

Qualifications

• Ideally possess excellent Customer Service experience.
• Be able to multi-task and take ownership of customer queries.
• Have good organizational skills under pressure.

Responsibilities

• Create the Anglian Water CON29DW through admin tasks.
• Answer customer queries related to searches.
• Liaise with 3rd party suppliers for efficient services.

Skills

Customer Service experience

Problem-solving skills

Communication skills

Teamwork

Computer literacy

Job description

Anglian Water Group Ltd. is seeking a Customer Services Advisor for a 12-month fixed term in their Huntingdon office. The role involves working with the Geodesys and digdat brands to create drainage searches, answer customer queries, and liaise with suppliers.

Benefits include a competitive pension, private healthcare, annual bonus, and 25 days of holiday with options for flexible benefits. The successful candidate will have excellent customer service skills, multitasking abilities, and a positive attitude towards teamwork.