Hybrid CRM Manager: Shape Data Strategy & Adoption

Picture More Ltd; Greater London; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Private medical insurance

26 days annual leave (+5 with option)

Weekly fitness and yoga session

Career development opportunities

Job summary

Picture More Ltd in London is seeking a CRM Manager to lead the CRM strategy across a 400-500 user environment, shaping how CRM is used within Business Development & Marketing teams.

This role goes beyond administration, with responsibility for data quality, adoption, and influencing technology decisions, including Interaction+ Hybrid.

Hybrid working: 3 days in the London office and 2 days remote; 26 days annual leave, private medical insurance, and development opportunities are offered.

Qualifications

• 4+ years' CRM experience, including experience within a law firm.
• Hands-on experience with Interaction+ Hybrid.
• Experience implementing or embedding a CRM platform or new CRM approach.
• Excellent client and marketing data management skills.
• Strong analytical and reporting capability.
• Project management experience.
• Confidence training and influencing stakeholders at all levels.
• Excellent organisation and attention to detail.
• A commercially minded, proactive and collaborative approach.

Responsibilities

• Lead the implementation and ongoing development of the organisation's CRM approach.
• Take ownership of Interaction+ Hybrid and help determine the future CRM strategy.

Skills

CRM experience

Interaction+ Hybrid

Data management

Analytics and reporting

Project management

Stakeholder training

Attention to detail

Commercial mindset

Tools

Interaction+ Hybrid

Vuture

IQ

Cirrom

CRM reporting tools

Job description

Picture More Ltd in London is seeking a CRM Manager to lead the CRM strategy across a 400-500 user environment, shaping how CRM is used within Business Development & Marketing teams.

This role goes beyond administration, with responsibility for data quality, adoption, and influencing technology decisions, including Interaction+ Hybrid.

Hybrid working: 3 days in the London office and 2 days remote; 26 days annual leave, private medical insurance, and development opportunities are offered.