Hybrid Credit Controller: Cash Flow & Customer Relations

Pyramid8; Castleford; On-site; GBP 27,000 - 34,000; Full time

Job summary

Pyramid8 in Castleford is seeking an experienced Credit Controller to join their finance team. You’ll take ownership of your own customer ledger, proactively chase payments, resolve account queries and help maintain healthy cash flow.

The role offers a hybrid pattern with 3 days on site and 2 days at home, and you will work closely with Sales, Commercial and Finance to minimise debt risk and support improvements to processes.

Qualifications

• Strong previous credit control experience.
• Confident communicating with customers and internal teams.
• Organised with excellent attention to detail.
• Comfortable investigating and resolving account queries.
• Happy to support wider finance duties.

Responsibilities

• Manage an allocated customer ledger and chase outstanding debt by phone and email.
• Build positive relationships with customers while securing payment.
• Investigate and resolve invoice and account queries.
• Work closely with Sales, Commercial and Finance teams.
• Identify payment risks and escalate issues where required.
• Support improvements to finance processes and systems.
• Assist with bank reconciliations, purchase ledger and petty cash.

Skills

Credit control experience

Communication skills

Organised

Attention to detail

Problem solving

Job description

Pyramid8 in Castleford is seeking an experienced Credit Controller to join their finance team. You’ll take ownership of your own customer ledger, proactively chase payments, resolve account queries and help maintain healthy cash flow.

The role offers a hybrid pattern with 3 days on site and 2 days at home, and you will work closely with Sales, Commercial and Finance to minimise debt risk and support improvements to processes.