Hybrid Credit Controller (Temp) - Cash Flow & Collections

Eaton Syalon Ltd; Earlestown; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Eaton Syalon Ltd is seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role focuses on maintaining healthy cash flow, building relationships with customers and ensuring timely collection of outstanding debt.

The position is hybrid and based in Derbyshire. You will manage a portfolio of accounts, assess creditworthiness, and work with Sales to resolve issues while meeting strict deadlines.

Qualifications

• Previous experience within a credit control or accounts receivable environment
• Excellent communication and relationship-building skills
• Strong numerical accuracy and attention to detail
• Good negotiation and problem-solving abilities
• The ability to prioritise workload and meet challenging deadlines
• A proactive and adaptable approach to customer service
• Confidence working with finance systems and Microsoft Office applications

Responsibilities

• Manage a portfolio of customer accounts and collect balances in line with payment terms
• Maximise cash collection while maintaining positive customer relationships
• Record customer interactions using the credit management system
• Assess customer creditworthiness and support risk management
• Monitor accounts to minimise bad debt risk
• Review trading activity and manage accounts exceeding credit limits
• Collaborate with Sales and Distribution to resolve issues and support growth
• Investigate and resolve customer account queries promptly
• Reconcile customer accounts as required
• Process customer card payments and monitor daily banking receipts

Skills

Communication

Relationship-building

Numerical accuracy

Negotiation

Problem-solving

Prioritisation

Customer service

Finance systems

Tools

Microsoft Office

Credit management system

Job description

Eaton Syalon Ltd is seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role focuses on maintaining healthy cash flow, building relationships with customers and ensuring timely collection of outstanding debt.

The position is hybrid and based in Derbyshire. You will manage a portfolio of accounts, assess creditworthiness, and work with Sales to resolve issues while meeting strict deadlines.