Hybrid Credit Controller (12-Month Contract)

Recruitment Solutions (North West) Ltd; Lancashire; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working after probation

3 days in office / 2 days at home

Job summary

Recruitment Solutions (North West) Ltd seeks an experienced Credit Controller to join our team in Southport on a 12-month fixed-term contract. You will manage customer accounts, chase payments and maintain a healthy cash flow.

The role offers hybrid working after probation (3 days in the office, 2 days at home) and a busy, supportive environment with exposure to end-to-end credit control processes. Applicants should have strong communication and organisation skills.

Qualifications

• Strong commitment to delivering excellent customer service.
• Excellent verbal and written communication skills.
• Ability to work independently as well as in a team.
• Ability to work effectively under pressure and meet deadlines.
• Strong organisational and time-management skills.
• Excellent attention to detail and problem-solving abilities.
• Intermediate-level Microsoft Excel skills.
• Credit control or finance experience preferred but not essential.

Responsibilities

• Providing invoices, credit notes and statements to customers.
• Following collection procedures to minimise bad debt.
• Monitoring credit limits and obtaining credit reports.
• Liaising with customers to resolve queries.
• Agreeing and monitoring payment plans.
• Generating aged debt reports and contacting customers to secure payment of overdue balances.
• Taking customer card payments.
• Following procedures for closures, liquidation, administration and legal transfers.
• Credit checking and processing new customer accounts.
• Processing direct debit forms.
• Reconciling customer accounts and investigating discrepancies.
• Chasing outstanding remittances.
• Using in-house systems alongside Microsoft Office and Teams.
• Providing cover for colleagues during annual leave and supporting the team.

Skills

Customer service

Communication

Independent working

Working under pressure

Time management

Attention to detail

Problem-solving

Tools

Excel

Microsoft Teams

In-house systems

Job description

Recruitment Solutions (North West) Ltd seeks an experienced Credit Controller to join our team in Southport on a 12-month fixed-term contract. You will manage customer accounts, chase payments and maintain a healthy cash flow.

The role offers hybrid working after probation (3 days in the office, 2 days at home) and a busy, supportive environment with exposure to end-to-end credit control processes. Applicants should have strong communication and organisation skills.