Hybrid Credit Control & AR Administrator | Growth

Manpower (United Kingdom); Coventry; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Hybrid work

Pension scheme

Annual leave 25 days

Career development

Employee discounts

Job summary

Manpower UK is seeking a proactive Credit Control & Accounts Receivable Administrator to join our Coventry team on a permanent, full-time hybrid basis. You will help customers pay on time, reduce overdue debt and keep accounts accurate, posting receipts, resolving queries and supporting the wider AR function.

You’ll work with Operations to settle disputes, run weekly debt reviews and maintain confidential financial records while building strong relationships with customers and colleagues.

Qualifications

• Experience in credit control, accounts receivable or a similar finance role.
• Confident discussing overdue payments professionally.
• Good organisation and ability to prioritise a busy workload.
• Attention to detail when posting cash and allocating payments.
• Clear written and verbal communication and relationship building.
• Confident using Excel.
• Experience of Summit or similar finance system.
• Proactive, eager to learn and reliable follow-through.

Responsibilities

• Contact customers by phone and email to collect overdue payments.
• Post receipts daily, allocate payments to invoices and record retentions.
• Send payment reminders and follow the debt escalation process.
• Log disputes and work with stakeholders to resolve them.
• Prepare for and attend weekly debt reviews with Operations.
• Track payment plans and support settlement proposals for approvals.
• Process customer refunds with required approvals.
• Escalate unresolved disputes and risks promptly.
• Keep clear records of customer contacts and data confidential.
• Support the wider AR team and suggest improvements.

Skills

Credit control

Accounts receivable

Excel

Communication

Organization

Tools

Summit

Job description

Manpower UK is seeking a proactive Credit Control & Accounts Receivable Administrator to join our Coventry team on a permanent, full-time hybrid basis. You will help customers pay on time, reduce overdue debt and keep accounts accurate, posting receipts, resolving queries and supporting the wider AR function.

You’ll work with Operations to settle disputes, run weekly debt reviews and maintain confidential financial records while building strong relationships with customers and colleagues.