Education Support Administrator — Elevate Student Support

University of Birmingham; Birmingham; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

40 days holiday

Volunteer day

Pension scheme

Nursery provision

Job summary

University of Birmingham is seeking an experienced administrator to join its Education support teams, supporting students and staff across the University. You will deliver timely and accurate administrative support for recruitment, induction, timetabling and examinations.

This role offers a professional services environment with potential progression and a commitment to equality, diversity and flexible working. Closing date 9 September 2026.

Qualifications

• Experience in similar administrative roles with proactive service.

Responsibilities

• Serve as first point of contact, answer queries, route to colleagues.
• Provide admin support for teaching and learning cycle activities.
• Communicate information to students, staff and external providers.
• Support event planning and delivery to enhance the curriculum.
• Use university systems to collate data and produce routine reports.
• Contribute to programme/module reviews and process improvements.
• Provide secretarial support for committees when required.

Skills

Administrative experience

Data handling

Communication skills

Customer service

Teamwork

Education

GCSE English

GCSE Maths

Tools

Student databases

University IT systems

Job description

University of Birmingham is seeking an experienced administrator to join its Education support teams, supporting students and staff across the University. You will deliver timely and accurate administrative support for recruitment, induction, timetabling and examinations.

This role offers a professional services environment with potential progression and a commitment to equality, diversity and flexible working. Closing date 9 September 2026.