Hybrid Corporate Support & Admin Officer

Working for Essex; Essex; Hybrid; GBP 32,000 - 34,000; Part time

Benefits offered by this job

The Local Government Pension Scheme

Generous holiday entitlement

Flexible and agile working

Employee assistance programme

Cycle to work scheme

Salary sacrifice car lease scheme

Discounted local gym membership

Free parking

Job summary

Maldon District Council is seeking a proactive Corporate Support Officer to provide high-quality administrative support to elected Members, officers and external customers. The role operates 22 hours per week with a hybrid pattern, requiring attendance 1–2 days at the office in Maldon.

The post focuses on meeting administration, diary management, handling enquiries, and ensuring compliant information governance. Salary is pro-rata with strong benefits and flexible working options.

Qualifications

• Previous experience in an administrative, business support or customer service role.
• Excellent organisational skills and the ability to manage priorities and meet deadlines.
• Strong written and verbal communication skills, with good attention to detail.
• Confidence in taking accurate meeting notes.
• Proficiency in Microsoft 365, including Outlook, Word, Excel and Teams.
• A professional, positive and flexible approach, with the ability to work independently and as part of a team.
• Sound judgement when handling confidential or sensitive information.
• A commitment to delivering high standards of customer service.

Responsibilities

• Prepare, format and despatch agendas, reports, papers and other meeting documentation accurately and on time.
• Attend meetings, take clear and concise notes, record decisions and actions.
• Manage diaries, meeting arrangements, correspondence, shared mailboxes and routine enquiries.
• Triage complaints and provide support to ensure responses are issued in a timely way
• Liaise professionally with elected Members, senior officers, colleagues, partners and members of the public.
• Maintain accurate records, databases and other systems in line with information governance requirements.
• Handle sensitive information with discretion, maintaining confidentiality and complying with data protection requirements.
• Use Microsoft 365 applications confidently to produce documents, manage information and support collaborative working.
• Monitor deadlines, prioritise competing tasks and elevate issues where necessary.
• Identify and support opportunities to improve administrative processes, customer service and service delivery.

Skills

Administrative experience

Customer service

Organisational skills

Communication skills

Microsoft 365 proficiency

Independent & team worker

Tools

Microsoft 365

Job description

Maldon District Council is seeking a proactive Corporate Support Officer to provide high-quality administrative support to elected Members, officers and external customers. The role operates 22 hours per week with a hybrid pattern, requiring attendance 1–2 days at the office in Maldon.

The post focuses on meeting administration, diary management, handling enquiries, and ensuring compliant information governance. Salary is pro-rata with strong benefits and flexible working options.