Hybrid Client Support & Engagement Coordinator (London)

GEM Partnership; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Pension contribution

Private medical

Holiday buy/sell

Job summary

GEM Partnership in London is seeking an ambitious Executive Support Administrator to join our London HQ. The role sits at the heart of day-to-day client service activity, supporting the Client Support Executives and Directors by keeping engagements well organised, records up to date, and meetings effectively supported.

Hybrid working, base salary plus bonus. You will handle client onboarding, scheduling, expenses, travel coordination, invoicing and data quality.

Qualifications

• Experience in office support administration, ideally in professional services with client-facing duties.
• Diary management and travel booking experience.
• Strong organisation and communication skills.
• IT literate with MS Office proficiency.
• Adaptable, resilient and eager to learn.

Responsibilities

• Client and engagement administration for a portfolio of client contracts and engagements.
• Systems and technology administration, maintaining client records, data quality and compliance.
• Financial process coordination including invoicing and time recording.
• General team support and process improvement.

Skills

Office administration

Diary management

Travel booking

Organisation

Communication

Adaptability

Client service

Education

Level 3 qualification in Business Administration/Office Administration/Secretarial Studies

Tools

MS Office Suite

Job description

GEM Partnership in London is seeking an ambitious Executive Support Administrator to join our London HQ. The role sits at the heart of day-to-day client service activity, supporting the Client Support Executives and Directors by keeping engagements well organised, records up to date, and meetings effectively supported.

Hybrid working, base salary plus bonus. You will handle client onboarding, scheduling, expenses, travel coordination, invoicing and data quality.