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Job summary
A real estate agency in the UK is seeking a Phone Receptionist for a 6-month temporary contract. The role is essential for supporting client queries and ensuring seamless communication within the team during peak periods. Responsibilities include managing the office's main line, monitoring shared inboxes, responding to appraisal inquiries, and assisting with team administration. Candidates should have strong customer service skills and be enthusiastic about working collaboratively. Office/hybrid working model available.
Qualifications
Experience in a customer-facing role is required.
Ability to prioritize tasks effectively.
Exceptional written and verbal communication skills are essential.
Responsibilities
Answer the office main line.
Monitor shared inboxes and deal with inquiries.
Respond to viewing and appraisal inquiries.
Coordinate with TMH staff and Viewing Hosts.
Support team administration internally and externally.
Skills
Customer service experience
Task prioritization
Written communication skills
Verbal communication skills
Administration skills
Attention to detail
Team collaboration
Job description
A real estate agency in the UK is seeking a Phone Receptionist for a 6-month temporary contract. The role is essential for supporting client queries and ensuring seamless communication within the team during peak periods. Responsibilities include managing the office's main line, monitoring shared inboxes, responding to appraisal inquiries, and assisting with team administration. Candidates should have strong customer service skills and be enthusiastic about working collaboratively. Office/hybrid working model available.