Hybrid Case & Data Administrator (Probation Services)

Nacro; Birmingham; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Nacro is seeking an Administrator to support the central Administration team for justice contracts. The role involves triaging referrals from Probation, liaising for information, and allocating cases to delivery teams.

The ideal candidate is organised, proactive and has experience with Microsoft Office, especially Excel, and confidential records. The role sits within our central Admin team and supports services under Probation supervision, with a DBS check required.

Qualifications

• Admin experience essential.
• Strong knowledge of Microsoft Office, especially Excel.
• Experience handling confidential records is beneficial.

Responsibilities

• Work collaboratively in a multi-agency setting while maintaining confidentiality.
• Understand Microsoft Office and use case management systems to record activity.
• Contribute to meeting team performance targets.
• Maintain up-to-date records in required systems and produce reports.
• Represent Nacro positively and work as part of an integrated team.
• Adhere to safeguarding and data policies and promote equality and diversity.

Skills

Organised

Telephone manner

Microsoft Office

Excel

Job description

Nacro is seeking an Administrator to support the central Administration team for justice contracts. The role involves triaging referrals from Probation, liaising for information, and allocating cases to delivery teams.

The ideal candidate is organised, proactive and has experience with Microsoft Office, especially Excel, and confidential records. The role sits within our central Admin team and supports services under Probation supervision, with a DBS check required.