Hybrid Capacity Forecasting Analyst

SNG (Sovereign Network Group); Basingstoke; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

SNG (Sovereign Network Group) is seeking a Capacity Forecasting Analyst in Basingstoke for a 12-month fixed-term role. The role combines working from home and in the office, focusing on capacity planning across all service channels to meet customer experience targets.

You will develop forecasting models, provide actionable analysis, and collaborate with stakeholders to continuously improve performance. Excellent Excel skills and stakeholder engagement are essential.

Qualifications

• Experience in resource planning or capacity management is essential.
• Strong analytical, planning and organisational abilities are required.
• Proficiency with Excel and capacity modeling tools is needed.

Responsibilities

• Develop forecasting models and capacity plans across service channels.
• Provide analysis to guide operational decisions and improve performance.
• Collaborate with stakeholders and share insights to drive actions.

Skills

Resource planning

Analytical skills

Planning

Organisation

Stakeholder engagement

Collaborative working

Tools

Excel

Capacity modeling

Job description

SNG (Sovereign Network Group) is seeking a Capacity Forecasting Analyst in Basingstoke for a 12-month fixed-term role. The role combines working from home and in the office, focusing on capacity planning across all service channels to meet customer experience targets.

You will develop forecasting models, provide actionable analysis, and collaborate with stakeholders to continuously improve performance. Excellent Excel skills and stakeholder engagement are essential.