Hybrid Business Systems Analyst - AI-Driven Solutions

bet365 Group; Hempstalls; On-site; GBP 45,000 - 65,000; Full time

Job summary

bet365 Group is seeking a Business Systems Analyst to shape the future of our application portfolio. You will translate complex business needs into high-quality documentation, including functional specifications and user stories, while working within a hybrid work-from-home policy.

The role emphasizes autonomy, stakeholder collaboration across business, tech and support, and a proactive approach to system improvements and regulatory compliance.

Qualifications

• In-depth interview and workshop facilitation to gather requirements
• Analytical capability to assess business needs and system change impacts
• Creation of functional specifications, use cases, user stories, and process flow diagrams
• Agile delivery methodology expertise, including Jira ticket creation and '3 Amigos' workshops
• Stakeholder management across business, tech, and support teams
• Communication skills adaptable for technical and non-technical audiences
• Change management support, including user training and post-implementation assistance
• Autonomy in managing workloads and multiple priorities
• Adaptability to changing business needs and project environments
• Adherence to security protocols and regulatory standards

Responsibilities

• Lead in-depth interviews and workshops to uncover core business needs
• Translate complex business models into clear documentation, including functional specifications and user stories
• Act as a vital link between business units, technology teams, and support teams
• Design and recommend solutions that are technically viable and operationally feasible
• Manage your own workload across defined projects with moderate supervision
• Solve problems from inception to completion, focusing on outcomes to meet business objectives
• Present complex analysis findings to a wide audience in an engaging and empathetic manner
• Support the implementation of new systems by assisting with change management and user training
• Analyse current trends and business needs to proactively identify potential system improvements
• Ensure all work adheres to policies, security protocols, and regulatory standards

Skills

Interview facilitation

Workshop facilitation

Analytical thinking

Requirements gathering

Use cases & stories

Agile delivery

Stakeholder management

Communication skills

Change management

Autonomy

Adaptability

Security compliance

Tools

Jira

Job description

bet365 Group is seeking a Business Systems Analyst to shape the future of our application portfolio. You will translate complex business needs into high-quality documentation, including functional specifications and user stories, while working within a hybrid work-from-home policy.

The role emphasizes autonomy, stakeholder collaboration across business, tech and support, and a proactive approach to system improvements and regulatory compliance.