AI-Driven Business Systems Analyst (Hybrid)

bet365; Stoke-on-Trent; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

bet365 is seeking a Business Systems Analyst to bridge complex business challenges with technical solutions. You will translate requirements into functional specifications, use cases and user stories, while coordinating with business, tech and support teams to deliver high-impact improvements.

The role supports change management and user training, embraces AI-enabled tooling to optimize design, and offers a hybrid work setup from our UK offices.

Qualifications

• Gathers requirements through interviews and workshops.
• Translates business needs into functional specs, use cases and user stories.
• Manages stakeholders across business, tech and support teams.
• Supports change management, training and post-implementation support.
• Demonstrates ability to adapt to changing business needs and project environments.

Responsibilities

• Lead interviews and workshops to uncover core business needs.
• Translate complex business models into clear technical documentation.
• Act as liaison between business units, technology teams and support teams.
• Design viable and feasible solutions aligned with business priorities.
• Manage workload across multiple projects with moderate supervision.

Skills

Requirements gathering

Workshop facilitation

Analytical thinking

Stakeholder management

Clear communication

Change management

Autonomy in workload

Tools

Jira

Job description

bet365 is seeking a Business Systems Analyst to bridge complex business challenges with technical solutions. You will translate requirements into functional specifications, use cases and user stories, while coordinating with business, tech and support teams to deliver high-impact improvements.

The role supports change management and user training, embraces AI-enabled tooling to optimize design, and offers a hybrid work setup from our UK offices.