Hybrid Business Systems Analyst: AI-Driven Solutions

bet365; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

bet365 is seeking a Business Systems Analyst to bridge complex business needs and technical reality within our growing application portfolio.

You will translate business requirements into functional specifications and user stories, drive agile delivery with Jira, and collaborate with business, technology and support teams. Hybrid work from home is available, and you will shape improvements across our systems while adhering to security and regulatory standards.

Qualifications

• In-depth interview and workshop facilitation to gather requirements.
• Analytical capability to assess business needs and system change impacts.
• Creation of functional specifications, use cases, user stories, and process flow diagrams.
• Agile delivery methodology expertise, including Jira ticket creation and '3 Amigos' workshops.
• Stakeholder management across business, tech, and support teams.
• Communication skills adaptable for technical and non-technical audiences.
• Change management support, including user training and post-implementation assistance.
• Autonomy in managing workloads and multiple priorities.
• Adaptability to changing business needs and project environments.
• Adherence to security protocols and regulatory standards.

Responsibilities

• Lead in-depth interviews and workshops to uncover core business needs.
• Translate complex business models into clear documentation, including functional specifications and user stories.
• Act as a vital link between business units, technology teams, and support teams.
• Design and recommend solutions that are technically viable and operationally feasible.
• Manage your own workload across defined projects with moderate supervision.
• Solve problems from inception to completion, focusing on outcomes to meet business objectives.
• Present complex analysis findings to a wide audience in an engaging and empathetic manner.
• Support the implementation of new systems by assisting with change management and user training.
• Analyse current trends and business needs to proactively identify potential system improvements.
• Ensure all work adheres to policies, security protocols, and regulatory standards.

Skills

Requirements gathering

Stakeholder mgmt

User stories

Functional specs

Workshop facilitation

Agile

Jira

Communication

Change management

Autonomy

Tools

Jira

Job description

bet365 is seeking a Business Systems Analyst to bridge complex business needs and technical reality within our growing application portfolio.

You will translate business requirements into functional specifications and user stories, drive agile delivery with Jira, and collaborate with business, technology and support teams. Hybrid work from home is available, and you will shape improvements across our systems while adhering to security and regulatory standards.