Hybrid Business Support Supervisor - Lead a Dynamic Team

Hertfordshire; Stevenage; Hybrid; GBP 36,000 - 39,000; Full time

Job summary

Hertfordshire County Council seeks a Business Support Supervisor to lead a small team within the central Business Support Service, ensuring high-quality administrative support to our departments across the organisation. You will supervise, allocate work, and improve processes while collaborating with managers to meet tight deadlines.

The role offers a starting salary of £35,570 with progression to £38,510 per annum, 37 hours per week, and a permanent contract in the Resources directorate, with

Qualifications

• Extensive experience in an administrative or support role.
• Excellent organisational and multitasking skills.
• Strong communication and interpersonal abilities across various audiences.
• Ability to work independently and develop good working relationships with managers and staff.
• Experience using Microsoft Office Suite and related software.
• Proven track record of improving business processes.
• Experience supervising a team of administrative staff.

Responsibilities

• Be responsible for managing a small team to deliver Business Support activities and quality assure their work.
• Allocate work within the team based on requests from the Directorate or line manager.
• Proactively solve issues within the team, especially resource allocation and demand management, escalating as needed.
• Support complex Business Support activities for the Directorate, particularly cross-council tasks.
• Support career development of Senior Support Officers and Support Officers.
• Line manages both Senior Support Officers and Support Officers.

Skills

Supervising a team

Organisational skills

Communication skills

Independent working

Education

Recognised vocational qualification or degree

Tools

Microsoft Office Suite

Meeting minutes

Job description

Hertfordshire County Council seeks a Business Support Supervisor to lead a small team within the central Business Support Service, ensuring high-quality administrative support to our departments across the organisation. You will supervise, allocate work, and improve processes while collaborating with managers to meet tight deadlines.

The role offers a starting salary of £35,570 with progression to £38,510 per annum, 37 hours per week, and a permanent contract in the Resources directorate, with