Hybrid Business Support Supervisor — Lead a Dynamic Team

Hertfordshire County Council; Stevenage; Hybrid; GBP 36,000 - 39,000; Full time

Job summary

Hertfordshire County Council in Stevenage is seeking a Business Support Supervisor to lead a small team delivering essential administrative support. The role involves allocating tasks, resolving resource and demand issues, and supporting cross-council activities to ensure high-quality services for residents.

The successful candidate will guide Senior and Support Officers, maintain strong stakeholder relationships, and uphold accuracy under tight deadlines in a hybrid working environment.

Qualifications

• Extensive experience in administrative or support roles.
• Strong organisational and multitasking abilities.
• Clear communication with diverse audiences.
• Ability to build relationships with managers and staff.
• Proficiency in Microsoft Office Suite and related software.
• Experience working in a fast-paced team environment.

Responsibilities

• Supervise a small team to deliver Business Support activities.
• Allocate work within the team based on requests.
• Proactively resolve issues related to resources and demand.
• Support complex Business Support activities for the Directorate.
• Foster career development of Senior and Support Officers.
• Line-manage Senior Support Officers and Support Officers.

Skills

Administration experience

Microsoft Office

Communication skills

Team supervision

Numeracy & literacy

Education

Degree or vocational qualification

Job description

Hertfordshire County Council in Stevenage is seeking a Business Support Supervisor to lead a small team delivering essential administrative support. The role involves allocating tasks, resolving resource and demand issues, and supporting cross-council activities to ensure high-quality services for residents.

The successful candidate will guide Senior and Support Officers, maintain strong stakeholder relationships, and uphold accuracy under tight deadlines in a hybrid working environment.