Hybrid Business Support Administrator (6-Month Contract)

Lancashire County Council; Preston; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Lancashire County Council in Preston is seeking a motivated Business Support Officer to join the People Operations Agency Team on a 6-month fixed-term contract. The role focuses on organising agency placements for Older People Residential homes, processing timesheets, creating orders, and providing high-quality service to managers and frontline teams.

This hybrid, part-time position offers a supportive team environment and opportunities to develop administration skills while helping our

Qualifications

• Experience in administrative roles within a service delivery environment.
• Excellent ICT skills, including MS Office and advanced text processing.
• Strong organisational skills to manage workload and meet deadlines with minimal supervision.
• Effective communication with customers and colleagues.
• Commitment to equality, diversity, health and safety, and ongoing development.

Responsibilities

• Manage agency requests for Older People Residential homes and coordinate shifts.
• Approve and check timesheets, addressing discrepancies.
• Create monthly orders for care homes.
• Create ad-hoc orders for any required position.
• Send CVs to managers and process placement extensions.
• Support other homes during absences and answer queries regarding Comensura Framework.
• Chase outstanding timesheets and assist agencies with submission issues.
• Maintain records (manual and electronic) and collate statistics and financial information.
• Respond to queries via phone, face-to-face, and email, ensuring timely information exchange.

Skills

Administrative experience

MS Office

Organisation skills

Communication

Equality & health & safety

Job description

Lancashire County Council in Preston is seeking a motivated Business Support Officer to join the People Operations Agency Team on a 6-month fixed-term contract. The role focuses on organising agency placements for Older People Residential homes, processing timesheets, creating orders, and providing high-quality service to managers and frontline teams.

This hybrid, part-time position offers a supportive team environment and opportunities to develop administration skills while helping our