Hybrid Business Services & Compliance Officer

The Active Learning Trust Limited; March; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Active Learning Trust invites applications for a highly organised Business Services Support Officer. Hybrid working with some travel to Trust schools. The role covers admissions, exclusions, complaints, compliance and information governance, delivering efficient, compliant and responsive support across our Trust.

Salary for ALT Grade F is £29,071 to £31,015 FTE. This permanent, full-time post welcomes term-time candidates and emphasizes accuracy, customer service, and strong administrative

Qualifications

• Highly organised administrator with excellent attention to detail.
• Experience supporting admissions, exclusions, complaints and information governance.
• Strong judgement and customer-focused service mindset.

Responsibilities

• Support Trust-wide admissions and exclusions processes, ensuring statutory requirements and deadlines are met.
• Administer and monitor complaints, providing accurate records and procedural support.
• Coordinate data protection activity, including Subject Access Requests (SARs) and Freedom of Information (FOI) requests.
• Undertake compliance checks, maintain records and support regulatory monitoring across Trust schools.
• Provide high-quality administrative support, including meeting coordination, record management, reporting and stakeholder liaison.

Job description

The Active Learning Trust invites applications for a highly organised Business Services Support Officer. Hybrid working with some travel to Trust schools. The role covers admissions, exclusions, complaints, compliance and information governance, delivering efficient, compliant and responsive support across our Trust.

Salary for ALT Grade F is £29,071 to £31,015 FTE. This permanent, full-time post welcomes term-time candidates and emphasizes accuracy, customer service, and strong administrative