Hybrid Business Administration Leader: Transformation

AWE; Reading; Hybrid; GBP 47,000 - 65,000; Full time

Benefits offered by this job

9-day working fortnight

Contributory pension

Family friendly policies

Professional career development

Employee Assistance Programme

Life Assurance

Discounts

Special Leave

Job summary

AWE is seeking a Business Administration Manager to lead a critical service function and develop a high-performing, customer-focused team. You will drive efficient service delivery, ensure SLAs are met, and guide capability development across the function.

You will use data-driven insights to improve performance, manage resources and risks, and partner with customers and stakeholders to deliver measurable value and transformation across the organisation.

Qualifications

• Lead and develop a high-performing business administration team.
• Ensure services meet SLAs and customer needs.
• Drive continuous improvement and capability development.
• Balance resources and priorities across the service.
• Use performance data to inform decisions.

Responsibilities

• Lead the delivery of Business Administration services aligned to business needs, SLAs and priorities.
• Develop team capability, resilience and workforce readiness.
• Manage resources, performance, risks and competing priorities across the service.
• Use performance insight and management information to drive decisions.
• Build relationships with customers and stakeholders.
• Lead service improvement and transformation initiatives.
• Support governance, assurance and control activities maintaining service quality.

Skills

Leadership

Stakeholder management

Strategic thinking

Data-driven decision making

Communication

Change management

Customer-focused

Performance improvement

Job description

AWE is seeking a Business Administration Manager to lead a critical service function and develop a high-performing, customer-focused team. You will drive efficient service delivery, ensure SLAs are met, and guide capability development across the function.

You will use data-driven insights to improve performance, manage resources and risks, and partner with customers and stakeholders to deliver measurable value and transformation across the organisation.