Hybrid Block Manager

Block Recruit; Guildford; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Base salary £40,000–£45,000

£500 Finder's Fee

25 days annual leave + Birthday off

Private healthcare (Bupa)

4% Employer pension contribution

First-time buyer £500 contribution

Eye test & glasses allowance

Team social events

Job summary

Block Recruit is seeking an experienced Block Manager to oversee a portfolio of large residential blocks and estates. The role offers hybrid working from home and Surrey head office, with a base salary of £40,000–£45,000 plus commissions and benefits, including private healthcare and enhanced pension.

You will lead site visits, budgets, and major works projects, acting as the main contact for directors, freeholders and residents, with some evenings for AGMs.

Qualifications

• Proven track record in residential block management, including larger or complex developments.
• Based within commuting distance of Surrey Head Office.
• Strong knowledge of service charge budgeting, leases, Section 20, and building compliance.
• MTPI/APTI qualifications (or working towards) are desirable.
• Excellent communication, negotiation, and budget management skills.
• Full UK Driving Licence with vehicle for site visits.

Responsibilities

• Oversee end-to-end management of allocated portfolios of large residential blocks.
• Plan and conduct site visits up to monthly.
• Prepare annual service charge budgets and manage expenditures.
• Lead major works projects including Section 20 consultations.
• Attend meetings with RMC/RTM directors and AGMs (some evenings).
• Ensure building safety, health & safety, fire regulations, and compliance.
• Deliver excellent customer service and manage resident relations.

Skills

Residential block management

Budget management

Communication skills

Negotiation

Site visits

Driving licence

Education

MTPI/APTI qualifications

Job description

Block Manager

Location: Surrey / Home Counties (Hybrid working)

Salary: £40,000 – £45,000 + Business Commission + Generous Benefits

Employment Type: Full-Time, Permanent

Sector: Residential Block & Estate Management

About the Role: Block Recruit is proud to partner with an established, highly respected Property Management firm seeking an experienced and proactive Block Manager to join their close-knit, supportive team. This role is ideal for an experienced Property Manager accustomed to managing larger, high-value residential blocks and complex estates. You will take full ownership of a prime portfolio acting as the lead point of contact for RMC/RTM Directors, freeholders, developers, and residents. Our client prides itself on offering a flexible, supportive, and genuinely friendly environment where staff feel valued, supported, and given the autonomy to manage their own schedules.

Key Highlights & Benefits

• Flexible Hybrid Working: True flexibility with a minimum of just 1 day per week in the Head Office (Surrey), with the remainder split between home working and site visits.
• Competitive Compensation: Base salary of £40,000 – £45,000 (reviewed annually).
• Uncapped Earning Potential: Open business development commission structure for bringing new business on board, plus a £500 Candidate Finder's Fee.
• Enhanced Holiday Package: 25 days annual leave PLUS your Birthday off.
• Private Healthcare: Full Bupa Private Medical Cover paid by the company (zero excess).
• Above-Market Pension: Enhanced 4% Employer Pension Contribution.
• First-Time Buyer Bonus: £500 contribution towards legal/solicitor fees when buying your first home.
• Wellbeing Perks: Eye test coverage + up to £50 towards glasses/VDU/driving specs.
• Team & Social Culture: Regular funded team social events, summer/Christmas celebrations, and office refreshments provided.

Key Responsibilities

• Oversee the end-to-end management of an allocated portfolio of larger residential blocks and estates, ensuring compliance with management agreements and leases.
• Plan and conduct regular, purposeful site visits (up to monthly depending on fee structure).
• Prepare annual service charge budgets, manage expenditure, and approve supplier invoices.
• Lead major works projects, including Section 20 consultations, working alongside surveyors and specialist contractors.
• Act as the primary escalation point for clients, attending RMC/RTM director meetings and AGMs (some evening meetings required).
• Ensure strict adherence to building safety, health & safety, fire regulations, and statutory property compliance.
• Deliver exceptional customer service, managing resident relations and contractor performance with a proactive approach.

Requirements

• Experience: Proven track record in residential block management, independently managing portfolios including larger or more complex developments.
• Commute: Must be based within a realistic commute distance (approx. 1 hour) of the Surrey Head Office.
• Technical Knowledge: Strong understanding of service charge budgeting, lease agreements, Section 20 major works, and building compliance.
• Qualifications: MTPI/ APTI qualifications (or working towards) are highly desirable.
• Skills: Excellent communication, negotiation, and budget management skills.
• License: Full UK Driving Licence and access to a vehicle for site visits.