Hybrid Billing & Accounts Specialist

Sanctuary Group; Worcester; Hybrid; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Annual leave and volunteering time

Training and career development

Flexible working options

Job summary

Sanctuary Group in Worcester is recruiting for a Finance Administrator within Sanctuary Care's care billing team. You will set up client accounts, ensure funding and billing accuracy, resolve discrepancies and maintain statutory financial records.

You’ll monitor processes, protect the organisation’s finances and work with Income and Care Finance to resolve issues, delivering high-quality service. The role offers hybrid working across office and home, 35 hours per week, and a comprehensive

Qualifications

• Experience meeting deadlines and managing a busy workload.
• Strong problem solving with ability to implement solutions.
• Good knowledge of financial regulations and current practices.
• Confidence working with financial information and records.
• Clear communication and relationship-building with colleagues.

Responsibilities

• Set up client accounts and bill care placement fees to funding sources.
• Identify and resolve funding or billing discrepancies with Home Managers.
• Maintain accurate financial records following controls and requirements.
• Monitor processes to protect the organisation's financial interests.
• Handle customer account queries with clear explanations of balances and payments.
• Build relationships with Income and Care Finance teams to resolve issues.

Skills

Deadline driven

Problem solving

Financial regulation knowledge

Accuracy with records

Communication & stakeholder skills

Job description

Sanctuary Group in Worcester is recruiting for a Finance Administrator within Sanctuary Care's care billing team. You will set up client accounts, ensure funding and billing accuracy, resolve discrepancies and maintain statutory financial records.

You’ll monitor processes, protect the organisation’s finances and work with Income and Care Finance to resolve issues, delivering high-quality service. The role offers hybrid working across office and home, 35 hours per week, and a comprehensive