Hybrid Assistant Casework Investigator – Enforcement

Gambling Commission; Birmingham; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Civil Service Pension

Holiday entitlement 26–29 days

Holiday purchase scheme

Flexible working

Accessible office near Birmingham New 

Collaborative culture

IAGR award recognition

Job summary

The Gambling Commission in Birmingham is recruiting an Assistant Casework Investigator on a permanent, full-time basis. This hybrid role supports investigators on complex criminal and regulatory cases within a dedicated team, collaborating with Enforcement and Intelligence, National Lottery and Legal teams.

You will safeguard confidentiality, coordinate case progression, draft correspondence, manage databases and assist in preparing regulatory and criminal case materials.

Qualifications

• Experience working in a dynamic environment providing support to multiple teams.
• Ability to learn quickly and think laterally to ensure smooth workflow.
• Excellent planning and organisational skills with the ability to recognise and manage priorities.
• Good working knowledge of Word, Excel, Outlook and IT competency to use other databases and bespoke systems.
• Working in an operational environment with regulatory environments/operations.

Responsibilities

• Safeguarding confidentiality at all times due to access to highly confidential and sensitive information.
• Facilitating and supporting case teams in progressing multiple cases to the required standard and deadlines.
• Coordinating and assisting in the delivery of regulatory and criminal cases.
• Maintaining equipment and logistical assistance.
• Preparing files for regulatory panels, criminal cases and Commissioner steers.
• Maintaining databases and case management tools.
• Drafting correspondence, reports and updates.
• Attending meetings and interviews.
• Collating, analysing and presenting information in line with the policies and procedures of the Commission.
• Providing initial research into cases to the required evidential standard.
• Building effective and collaborative working relationships across the Commission to ensure that targets and deadlines are met.
• Any other tasks appropriate to your role.

Skills

Dynamic environment

Quick learner

Planning & Organisation

Regulatory knowledge

Analytical skills

Prioritisation

Tools

Word

Excel

Outlook

Databases

Bespoke systems

Job description

The Gambling Commission in Birmingham is recruiting an Assistant Casework Investigator on a permanent, full-time basis. This hybrid role supports investigators on complex criminal and regulatory cases within a dedicated team, collaborating with Enforcement and Intelligence, National Lottery and Legal teams.

You will safeguard confidentiality, coordinate case progression, draft correspondence, manage databases and assist in preparing regulatory and criminal case materials.