Hybrid Asset Analyst - Data & Billing Excellence

Better Days Recruitment; Horley; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Better Days Recruitment is seeking a proactive Asset Analyst to maintain asset data and support billing for a growing energy and data portfolio in Surrey. The role focuses on back-office tasks, reconciling meter databases, and resolving customer queries via email.

The ideal candidate will have an analytical mind, strong Excel skills, and experience in administration or customer service. Hybrid work is available, with two days in the office and three days from home, plus training in the initial

Qualifications

• Ideally degree educated, preferably a business related degree.
• Some work experience is essential, e.g. customer service/administration.
• Strong Excel skills and ability to learn more complex tasks in Excel.
• Confident with Word and Outlook and strong written/verbal communication.
• Analytical and numerical mindset with attention to accuracy.

Responsibilities

• Maintain asset data and ensure meter databases and industry registers are accurate through reporting and reconciliations.
• Track and recover meter assets removed from customers and support billing after installation.
• Provide front-line service for meter and network services via email-backed queries.
• Meet SLAs and KPIs per company procedures, and assist with monthly KPI reporting.

Skills

Excel

Analytical mind

Written and verbal communication

Problem solving

Administrative skills

Customer-focused approach

Organisational skills

Numerical skills

Strong attention to detail

Education

Degree in business or related field

Tools

Outlook

Word

Job description

Better Days Recruitment is seeking a proactive Asset Analyst to maintain asset data and support billing for a growing energy and data portfolio in Surrey. The role focuses on back-office tasks, reconciling meter databases, and resolving customer queries via email.

The ideal candidate will have an analytical mind, strong Excel skills, and experience in administration or customer service. Hybrid work is available, with two days in the office and three days from home, plus training in the initial