Asset Analyst - Data & Billing (Hybrid)

Better Days Recruitment Ltd; Horley; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Energy and Data company is seeking an Asset Analyst to join a smaller, friendly team in Surrey. The role focuses on maintaining asset data, ensuring meter databases and industry registers are accurate, and providing front-line service for metering and network services.

The position is hybrid (two days in the office, three days remote) with occasional travel to other offices. Training will be provided and a supportive team environment is offered.

Qualifications

• Ideally degree educated, preferably some kind of business related degree.
• Some work experience is essential, i.e.; customer service/administration.
• Strong Excel skills and capable of learning more complex tasks on Excel.
• Confident with Word and Outlook.
• Strong communication skills written and verbal.
• An analytical and numerical mind.
• Keen eye for detail and good problem solver.
• Strive to get things right first time.
• Supportive and helpful team player.
• Demonstrate a customer focused approach.
• Professional, confident and calm in busy situations.
• Able to present information in a clear and concise manner.
• Strong administration and organisational skills.
• Experience of using systems or customer databases is highly desirable.

Responsibilities

• Maintain the asset data and ensure the meter databases and industry registers are accurate through reporting and reconciliations.
• Track and recover meter assets that have been removed from customers.
• Maintain the network systems to ensure the growing portfolio and meter points are registered and included in billing after installation.
• Ensure service level agreements are being met and working to KPI s according to company procedures.

Skills

Excel

Word

Outlook

Communication skills

Analytical mindset

Numerical mind

Attention to detail

Problem solving

Team player

Customer focused

Administrative skills

Organisational skills

Present information clearly

Education

Bachelor's degree in business or related field

Tools

Customer databases

Job description

Energy and Data company is seeking an Asset Analyst to join a smaller, friendly team in Surrey. The role focuses on maintaining asset data, ensuring meter databases and industry registers are accurate, and providing front-line service for metering and network services.

The position is hybrid (two days in the office, three days remote) with occasional travel to other offices. Training will be provided and a supportive team environment is offered.