Hybrid Administrator & Operations Coordinator

TipTopJob; Worcester; Hybrid; GBP 10,000 - 12,000; Part time

Benefits offered by this job

Hybrid working

Enhanced DBS check

Safeguarding training

Job summary

Music Therapy Works is seeking an Administrator in Worcester for a hybrid role. The position supports operational efficiency across administrative, financial, HR, and governance tasks, working with the CEO, Clinical Lead, therapists, trustees and external stakeholders.

The role involves client records, HR processes, payroll support, DBS checks, and governance duties, with a 0.4 FTE (two days per week) schedule and a flexible hybrid arrangement.

Qualifications

• Proven experience in an administrative or office management role.
• Excellent IT skills, including Microsoft 365 applications such as Outlook, Excel, Word, Teams, OneDrive and SharePoint.
• Experience of accurately taking and producing minutes for professional meetings.
• Excellent written and verbal communication skills, with the ability to adapt communication appropriately.

Responsibilities

• Maintain secure, accurate and up-to-date client records from initial enquiry or referral onwards.
• Coordinate client documentation, including contracts, consent forms, risk assessments, letters of assurance, forecast hours and evaluation surveys.
• Support the CEO and Clinical Lead in coordinating music therapist caseloads.
• Manage routine correspondence with existing and prospective clients, ensuring confidentiality and data protection.
• Take and distribute accurate minutes for Board and subcommittee meetings.
• Coordinate the filing, review and distribution of organisational policies and support effective governance administration.

Skills

Office management

Microsoft 365

Minute taking

Communication

Data protection

Tools

Microsoft 365

SharePoint

Apple Business

Job description

Music Therapy Works is seeking an Administrator in Worcester for a hybrid role. The position supports operational efficiency across administrative, financial, HR, and governance tasks, working with the CEO, Clinical Lead, therapists, trustees and external stakeholders.

The role involves client records, HR processes, payroll support, DBS checks, and governance duties, with a 0.4 FTE (two days per week) schedule and a flexible hybrid arrangement.