Hybrid Administrator for Client Services & Records

Active Care Group; West Stow; Hybrid; GBP 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Zusammenfassung

Active Care Group in Newmarket, Suffolk, is seeking an organised Administrator to provide high-quality administrative support to Case Managers and the wider team. You will manage documentation, correspondence, diaries, records and day-to-day administration to keep services running smoothly.

The role offers hybrid working and a salary of £28,000–£30,000 depending on experience, for a 37.5-hour week. You will join a busy office environment with opportunities to improve processes and support

Qualifikationen

• At least 2 years' experience in an administrative role within a busy office environment
• Excellent written and verbal communication skills
• Strong typing skills with high accuracy
• Good working knowledge of Microsoft Word, Excel and Outlook
• Experience using databases or CRM systems
• Strong organisational and time-management skills
• Ability to prioritise effectively and meet deadlines
• Confidence working independently and using your own initiative
• Proactive, flexible and adaptable approach
• Strong teamwork and relationship-building skills
• Desirable payroll experience

Aufgaben

• Providing accurate administrative and typing support, including preparing letters, reports, client records and correspondence
• Managing incoming and outgoing correspondence
• Coordinating diaries, appointments and meetings
• Maintaining accurate client records and filing systems
• Responding professionally to telephone calls and enquiries
• Creating and maintaining databases, spreadsheets and administrative records
• Formatting reports and documentation to a high professional standard
• Handling sensitive and confidential information appropriately
• Supporting staff rotas, training and onboarding activities where required
• Working closely with colleagues and managers across the organisation
• Helping identify ways to improve administrative processes and efficiency

Kenntnisse

Excellent communication

Typing skills

MS Word

MS Excel

MS Outlook

CRM systems

Time management

Prioritisation

Independent working

Teamwork

Payroll experience

Jobbeschreibung

Active Care Group in Newmarket, Suffolk, is seeking an organised Administrator to provide high-quality administrative support to Case Managers and the wider team. You will manage documentation, correspondence, diaries, records and day-to-day administration to keep services running smoothly.

The role offers hybrid working and a salary of £28,000–£30,000 depending on experience, for a 37.5-hour week. You will join a busy office environment with opportunities to improve processes and support