Hybrid Administrative Officer – Records & Service Support

Grafham Water Center; March; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Wellbeing package

Extra annual leave

Flexible holidays

Pension contributions

Career development and coaching

Paid volunteering hours

Employee recognition awards

Cambs Rewards discounts

Car Lease

Cycle to Work

Job summary

Cambridgeshire County Council is seeking a full-time Business Officer to join the Adults Business Support Service within the Prevention & Early Intervention team. You will handle enquiries, manage records, and provide essential admin support to colleagues and service providers.

The role requires resilience, proactivity and good communication, with opportunities for hybrid working after training and a base in March or Cambridge. Interview week 2 November 2026.

Qualifications

• Organised and approachable, able to manage competing tasks in a busy service.
• Clear, accurate and sensitive communication; attention to detail.

Responsibilities

• Respond to telephone calls and correspondence from service users, families, carers and health/social care professionals.
• Direct enquiries to the right person or team.
• Update records and handle confidential information securely.
• Prepare and process documents via internal systems.
• Arrange and support meetings, including minute taking.
• Process requisitions in line with Council procedures.
• Collaborate to improve administrative processes and support across the service.

Skills

Microsoft Office

Organisational skills

Attention to detail

GDPR handling

Customer service support

Tools

Outlook

Word

Excel

Job description

Cambridgeshire County Council is seeking a full-time Business Officer to join the Adults Business Support Service within the Prevention & Early Intervention team. You will handle enquiries, manage records, and provide essential admin support to colleagues and service providers.

The role requires resilience, proactivity and good communication, with opportunities for hybrid working after training and a base in March or Cambridge. Interview week 2 November 2026.