Hybrid Administrative Assistant – NHS Pension, Edinburgh

NHS National Services Scotland; City of Edinburgh; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Life-work balance - flexible & hybrid

NHS pension

Annual incremental salary progression

27 days annual leave + 8 holidays

NHS discounts

Job summary

Public Services Delivery Scotland (PSD Scotland) invites applications for an enthusiastic administrator within the Property and Facilities Management team in Edinburgh. You will support frontline services, coordinate events, bookings and travel systems, and help maintain safety and compliance across our sites.

You will work in a small but capable team, delivering high-quality customer service to NHS Scotland staff and external stakeholders, with a focus on organisation, communication and

Qualifications

• Customer focused with flexible problem-solving attitude
• Ability to work collaboratively in a team and with other departments
• High attention to detail in all aspects of your work
• Ability to communicate clearly, effectively and confidently at all levels (verbal and written)
• Ability to adapt to the physical aspects of the role
• Proven track record using Microsoft packages (Teams, Outlook, Excel) and learning other specialist software
• Ability to implement and ensure compliance with company policies and procedures
• Demonstrate honesty, integrity, care and compassion when dealing with others, using tact and persuasion
• Ability to work on own initiative, organise and prioritise workloads, meet deadlines

Responsibilities

• Support a busy property and facilities department within a frontline services environment
• Operate online booking and travel systems and tools
• Assist day-to-day events and facilities functions (room set ups, catering, health & safety, security)
• Be an effective team player with strong organisational and communication skills
• Contribute to delivering high-quality customer service to internal PSD Scotland staff and external stakeholders

Skills

Customer service

Teamwork

Attention to detail

Communication

Flexibility

MS Teams

MS Outlook

MS Excel

Online booking systems

Travel/accommodation systems

Tools

MS Teams

MS Outlook

MS Excel

Online booking system

Travel booking systems

Job description

Public Services Delivery Scotland (PSD Scotland) invites applications for an enthusiastic administrator within the Property and Facilities Management team in Edinburgh. You will support frontline services, coordinate events, bookings and travel systems, and help maintain safety and compliance across our sites.

You will work in a small but capable team, delivering high-quality customer service to NHS Scotland staff and external stakeholders, with a focus on organisation, communication and