Hybrid Admin & Coordination Officer - Business Support

Leicestershire County Council; Preston; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Flexible working

Supportive team

Community impact

Job summary

Lancashire County Council is seeking a part-time Business Support Officer in Preston on a 6-month fixed term contract. The role focuses on coordinating agency requests, processing timesheets, and creating orders for care homes, with a strong emphasis on accuracy and timely communication.

The ideal candidate will have strong ICT and MS Office skills, be highly organised, and capable of handling queries from managers and agencies while maintaining comprehensive records.

Qualifications

• Relevant experience in administrative roles within a service delivery/customer-focused environment.
• Excellent ICT skills, including proficiency in MS Office and advanced text processing.
• Strong organisational skills to manage workload and meet deadlines with minimal supervision.
• Effective communication skills to interact clearly and concisely with customers and colleagues.
• Commitment to equality, diversity, health and safety, and ongoing personal and professional development.

Responsibilities

• Manage agency requests for Older People Residential homes and coordinate shifts with various agencies.
• Approve and check timesheets, addressing any discrepancies.
• Create monthly orders for care homes.
• Create ad-hoc orders for any required position within Lancashire County Council.
• Send CVs to managers and process placement extensions.
• Support other homes during absences and answer queries regarding Comensura Framework.
• Chase outstanding timesheets and assist agencies with submission issues.
• Maintain records (manual and electronic) and collate statistics and financial information.
• Respond to queries via phone, face-to-face, and email, ensuring timely information exchange.

Skills

Administrative support

ICT skills

MS Office

Communication

Organisation

Job description

Lancashire County Council is seeking a part-time Business Support Officer in Preston on a 6-month fixed term contract. The role focuses on coordinating agency requests, processing timesheets, and creating orders for care homes, with a strong emphasis on accuracy and timely communication.

The ideal candidate will have strong ICT and MS Office skills, be highly organised, and capable of handling queries from managers and agencies while maintaining comprehensive records.