Hybrid Adaptations Administrator – Part-Time Impact

LLOYD'S REGISTER INTERNATIONAL; Pontypool; Hybrid; GBP 34,000 - 38,000; Part time

Job summary

Care & Repair Monmouthshire and Torfaen is seeking an Adaptations Administrator for a 28-hour per week, part-time role. The position offers a mix of office-based and home working, with a Tuesday–Friday pattern and some flexibility.

You will support the adaptations service and regularly communicate with clients, family members, contractors, health and social care professionals and partner organisations. The role emphasises administrative excellence and customer service, with data entry,

Qualifications

• Previous administration or office-based experience or relevant qualifications.
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Good attention to detail and a commitment to maintaining accurate records.

Responsibilities

• Providing day-to-day administrative and office support.
• Data entry and maintaining accurate electronic records.
• Using organisational databases and information systems.
• Scanning, filing and general document management.
• Answering telephone calls and responding to enquiries.
• Providing excellent customer service to clients and partner organisations.
• Taking accurate meeting minutes.
• Processing and administering invoices for payment.
• Liaising with clients, family members, contractors, health and social care professionals, and other partner organisations.
• Using Microsoft Office 365, including Word, Excel and Outlook.
• Issuing work orders to contractors and in-house adaptations operatives.
• Supporting the wider team with general administrative duties as required.

Skills

Administrative experience

Data entry

Microsoft Office

Customer service

Organisational skills

Attention to detail

Education

Relevant qualifications

Tools

Databases

Job description

Care & Repair Monmouthshire and Torfaen is seeking an Adaptations Administrator for a 28-hour per week, part-time role. The position offers a mix of office-based and home working, with a Tuesday–Friday pattern and some flexibility.

You will support the adaptations service and regularly communicate with clients, family members, contractors, health and social care professionals and partner organisations. The role emphasises administrative excellence and customer service, with data entry,