Human Resources Officer (Multilingual)

Julius Rutherfoord & Co; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Julius Rutherfoord & Co is seeking an HR Officer to deliver professional HR services. The role involves managing employee relations, compliance, and supporting managers across the organization. Ideal candidates will have demonstrable HR experience and a proactive approach to problem-solving.

Qualifications

• Proven experience in a similar HR Officer or HR Advisor role.
• Strong knowledge and practical experience with TUPE regulations.

Responsibilities

• Deliver a customer-focused HR service covering all aspects of the employee lifecycle.
• Manage employee absences and liaise with Occupational Health as required.

Skills

Communication

Problem-solving

Teamwork

Attention to detail

Time management

Education

Experience in HR or similar role

Tools

HRIS systems

MS Office

Job description

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Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client.

Job Purpose:

To deliver a professional and responsive HR service to the business. Working as part of a proactive and responsive HR team to provide pragmatic, creative and business focused HR solutions and recommendations across the Company. To build and develop relationships with managers and employees at all levels and to provide support and guidance on a range of HR matters, specifically employee relations, and share best practice throughout the Company.

Principal Duties and Responsibilities:

Employee Relations

• Deliver a customer-focused HR service covering all aspects of the employee lifecycle, including terms and conditions, employee relations, and legislative compliance.
• Arrange and conduct disciplinary, grievance, and other hearings, ensuring timely and accurate documentation.
• Manage employee absences, including maternity and long-term sickness, liaising with Occupational Health as required.
• Maintain and regularly update the Employee Relations (ER) tracker.
• Ensure HR policies and procedures are up to date and effectively implemented across the business.
• Lead on TUPE processes, including administration, consultation, and addressing related queries.
• Support and deliver training for managers and office-based staff on HR processes and best practices.
• Uphold equal opportunities and diversity legislation in all HR activities.

Building a High-Performance Culture

• Act as a trusted advisor to employees and management, offering guidance on HR policies and practices to drive positive people outcomes.
• Collaborate with managers to support people decisions and provide HR updates during departmental meetings.
• Work closely with the broader HR team to deliver consistent and effective service across the business.
• Oversee internal training platforms and employee benefit systems, including updates and content management.

Ad Hoc

• Monitor employee retention issues and provide insights and recommendations through data analysis and feedback from exit interviews.
• Support the DBS checking process, ensuring full compliance with regulatory requirements.
• Maintain accurate and up-to-date records of employee right-to-work documentation and manage follow-up for expiring documents.
• Provide cover for HR Coordinators during absences or holidays.

Qualifications, Experience and Technical Knowledge:

• Proven experience in a similar HR Officer or HR Advisor role.
• Strong knowledge and practical experience with TUPE regulations.
• Demonstrated ability in managing disciplinary and grievance cases.
• Solid understanding of current HR and employment legislation.

Behavioural Skills:

• Fluent in Spanish or Portuguese (desirable).
• Proactive and solution-focused approach.
• Excellent attention to detail and organisational skills.
• Strong prioritisation skills with the ability to work independently.
• Approachable and empathetic, with the ability to support staff sensitively and professionally.
• Collaborative team player with a willingness to support others.
• High level of integrity and commitment to confidentiality.
• Clear and effective communicator, both written and verbal.
• Strong rapport-building abilities with staff at all levels.
• Excellent time management and reporting skills.
• Confident decision-maker with strong problem-solving capabilities.
• Comfortable working in a fast-paced, dynamic environment.
• Proficient in MS Office and HRIS systems.

This is a full-time, Monday-to-Friday role based mainly at our Battersea head office.

Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Facilities Services

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