Human Resources Officer

Brown's Hotel; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Brown's Hotel, part of Rocco Forte Hotels, is seeking an experienced Human Resources Officer for a 12-month maternity cover in London. In this supportive role, you will enhance the employee lifecycle, ensuring alignment with company values while providing first-rate HR support. Join a team known for its dedication to excellence in hospitality, with benefits including discounted hotel rates and extensive learning opportunities.

Benefits

Discounted rates across hotel collection

50% discount on Food and Beverage

Extensive learning and development opportunities

Meals on duty

Social activities and events

Recognition programs & Annual awards

Gym Membership Discounts

Enhanced Maternity & Paternity Pay

Pension Scheme

Season Ticket Loan / Cycle to Work Scheme

Qualifications

• Proven experience in a similar HR role in a five-star hotel environment.
• Strong interpersonal and communication skills.
• Excellent knowledge of Microsoft systems and social media.

Responsibilities

• Provide first-line HR support to staff and managers.
• Drive employee engagement activities.
• Assist with recruitment and managing onboarding.

Skills

Interpersonal skills

Communication skills

Attention to detail

Ability to multitask

Knowledge of UK employment law

Education

Experience in a similar HR role

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Our hotel

Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1832. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.

As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.

Your key responsibilities

We are looking for a talented and passionate Human Resources Officer to join our dynamic HR team on a 12-month maternity cover contract(starting mid-September 2025). This is an excellent opportunity for a proactive and people-focused HR professional to contribute to our mission while gaining valuable experience in a supportive and collaborative environment.

As our Human Resources Officer, you will play a key role in supporting the employee lifecycle, from recruitment and onboarding to performance management and employee engagement. You’ll act as a trusted partner to both employees and management, ensuring a smooth and supportive experience that reflects our values and commitment to excellence.

As a valued part of the Forte family, you will:

• Provide first-line HR support to staff and managers on daily HR queries, ensuring alignment with company policies and employment law.
• Drive employee engagement activities andmanage all internal communication channels (Instagram, Noticeboards).
  
• Assist with recruitment and managing onboarding ensuring smooth integration of new team members.
• Assist HR & Training Manager with planning and delivery of thetraining activities.
• Maintain employee files, support with theday-to-day administrative tasks.

Who we are looking for

We are seeking enthusiastic and dedicated Human Resources Officer with a:

• Proven experience in a similar HR role in a five star hotel environment.
• Strong interpersonal and communication skills with a professional, confidential, and supportive approach.
• Excellentknowledge of Microsoft systems (Word, Excel and Power Point) and social mediais required.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Excellent attention to detail and ability to prioritize a varied workload.
• Knowledge of UK employment law and relevant compliance requirements.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.